Terms of Use

1. Acceptance of Terms

By accessing this website, requesting product samples, asking for commercial quotations, or downloading technical documentation (TDS, SDS, GC-MS reports) from PT Tropical Biotek Ingredients ("Company", "we", "us"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please refrain from using our B2B inquiry portal and online resources.

2. B2B Commercial Scope & Minimum Order Quantities (MOQ)

PT Tropical Biotek Ingredients operates strictly as a Business-to-Business (B2B) bulk producer, processor, and exporter of natural essential oils, oleoresins, and botanical extracts.

• Our services and catalog are intended exclusively for verified industrial manufacturers, commercial buyers, and R&D laboratories.
• Commercial offers are governed by product Minimum Order Quantities (MOQ). We do not fulfill retail or small-scale consumer orders under our established product MOQ limits.

3. Sample Evaluation Policy

Product samples (e.g., 15ml, 30ml test units) are dispatched solely for industrial evaluation, quality testing, and R&D formulation checks by qualified business entities:

• Samples remain subject to verification of corporate profile and courier account availability.
• Samples are provided for testing purposes only and may not be resold, repackaged, or redistributed as finished retail products.

4. Intellectual Property & Technical Documentation

All content, product specifications, IPC codes, technical data sheets (TDS), safety data sheets (SDS), GC-MS analytical profiles, text, graphics, and trademarks published on this site are the intellectual property of PT Tropical Biotek Ingredients or its licensors.

Technical documents provided to clients are intended for regulatory compliance and internal commercial evaluation. Unauthorized public publishing, modification, or falsification of technical documentation is strictly prohibited.

5. Disclaimer of Warranties & Product Use

While we ensure strict adherence to international Quality Standards (ISO, GMP, Halal, Kosher), all product information provided on this platform is for industrial guidance:

• Buyers are responsible for verifying product suitability for their specific manufacturing applications, regional regulatory requirements, and finished product stability.
• We exclude liability for indirect, incidental, or consequential damages resulting from improper storage, handling, or unauthorized formulation applications.

6. Governing Law & Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising from the use of this website or commercial inquiries will be subject to the exclusive jurisdiction of the courts of Jakarta, Indonesia.